7 Tips for Finding a Junior Admin
By Ben Fuller
As a hiring manager, you've made it - there's nothing more fulfilling than seeing a line item in next year's budget for additional an headcount. You've worked your butt off for the last however long and now you're getting some help. But first you have to source, interview, and hire. If you thought building the org was hard, wait till you get started on hiring a junior admin.
I've been fortunate enough to sit on both sides of this hiring process. My first SFDC role was as a Junior Admin in a growing org with an ambitious Director. Later, I found myself as a Senior Admin looking for additional help. Here are seven tips I learned along the way to help your search for a Junior Admin.
Look for passion; admin and developer skills can be taught. But the desire to learn can't be.
A cultural fit is just as important as talent. Have the candidate meeting with members of the business, not just your team. Take note of how they engage with others. DISC tests are great but seeing them in action is better.
Ask about their experience with Trailhead. What have they used? What are their thoughts on it? Build your own interview trail for them to do.
Don't get wrapped up in your own ego. As an admin, we know that we're #AwesomeAdmins. Don't let the perfect hire get away because you got in your own way.
Have a hand on the pulse of the market. Candidates know what they're worth. Make sure you (and the company) know as well.
Don't be afraid to say to give honest feedback, cultivate a relationship from the beginning. They might not be what you're looking for now, but that doesn't mean they won't be next budget season.
Work closely with your recruiting team to ensure that they understand the intricacies of the role. SFDC isn't complicated but explain the roles can be, start off on the right foot.
With these 7 tips to get you started, maybe you'll get lucky and end up with a super star of an admin. Be the mentor you always wanted.